95 years of customer satisfaction with KLM

Have you heard of one of the leading global airlines, founded in Holland and offers outstanding service? Of course you have, we've all heard how great KLM is! What you may not have known is that this year they are celebrating 95 years of operation, yes, 95! It's an incredible achievement for any business to be operating for so long. So how did they achieve this? Well I think the answer to that is quite simple, they always had 'us' the passengers as their main focus. If you keep the passengers Read more [...]

10 Things to enjoy for free in San Francisco

It's one of the most popular cities in the world with sights like the Golden Gate Bridge, Alcatraz and Fisherman's Wharf attracting millions of people to San Francisco each year. The city on the bay provides lots of variation for both tourists and locals and with a reputation for great food, great shops and top class daily entertainment, you can easily start to spend, spend, spend when living it up in sunny San Fran! You can enjoy San Francisco without having to spend colossal amounts, and we're Read more [...]

A trip to Trieste, Italy

I visited the city of Trieste in Italy recently. It's situated on the Adriatic coast, right in the north of Italy. Perhaps the most notable landmark in Trieste is the Castle Miramare, which was built between 1856 and 1860 for then Austrian Archduke Ferdinand Maximilian and his wife. Archduke Franz Ferdinand, whose assassination famously sparked the beginning of World War 1 also stayed here, as did the last Emperor of Austria Charles, and his wife Zita. The castle also served as a base for the Read more [...]